Your Premier Reward Black account has a great range of insurance cover to protect you at home or abroad: Worldwide travel insurance Mobile phone insurance UK & European car breakdown cover 24/7 Home Emergency Service
You’re automatically covered but we recommend that you register your phone to make the claims process quicker. Worldwide cover for your mobile phone against loss, theft, accidental damage or breakdown (once your manufacturer's or any other relevant warranty has expired). Please note if you're outside the UK we won't repair or replace your phone until you return. Four approved claims during any 12-month period. Standard accessories that are lost, stolen or damaged at the same time as your phone, are covered up to £250.
Claims should be reported as soon as possible when theft, loss, damage or breakdown is discovered.
If your phone has been lost or stolen, you must report it your network provider as soon as is reasonably practicable after the event.
If your phone has been stolen, you must report it to the police and request a crime reference number.
We won't pay any claim where you do not provide the IMEI number or the IMEI number you provide is currently recorded as lost or stolen.
UK: 0345 601 7188
Relay UK: 18001 0345 601 7188
Lines are open: 8am-8pm Monday to Friday. 9am-6pm Saturday, 10am-5pm Sunday.
Bank Holidays will be opened during the same hours noted excluding Christmas Day and New Year's Day.
Many of us run our lives on our mobiles. Our mobile phone policy covers loss, theft, accidental damage and breakdown (once your manufacturer's or any other relevant warranty has expired).
Love travel? Your Premier Reward Black account comes with worldwide travel insurance, providing cover for you and your eligible partner and dependent children for trips up to 90 days, including 31 days for winter sports. The policy also has up to £10 million emergency medical expenses cover (underwritten by AWP P&C SA and administered by AWP Assistance UK Ltd trading as Allianz Assistance).
All your vehicles are covered - Your policy covers any privately registered vehicle you travel in, anywhere in the UK and Europe. It also covers your vehicle if it is being driven by someone else with your permission.
Roadside Assistance - Anywhere in the UK and Europe. At Home - Get help when your vehicle won't start at home. National Recovery - If the AA can't get your vehicle going, they'll take you and your vehicle to a destination of your choice. Onward Travel - If your vehicle can't be fixed at the roadside, the AA can help you complete your journey. This may be by arranging a replacement vehicle, booking you a night's accommodation or funding alternative transport costs (i.e. rail fares) where appropriate. Accident Assist - A 24/7 accident claims service. The AA will handle your insurance claim - at no additional cost - no matter which company insures you. Full details on car breakdown cover